Consolidating business processes
By collecting data about customer needs and behavior, companies are able to effectively target advertising and promotions.
Many consumers consider this kind of record keeping a violation of their privacy, and it raises a host of legal issues.
For the most part, technological innovations speed up workflow and provide indispensable systems for organizing information.
However, technology can also have negative effects on a business, making communication more impersonal and creating a false sense of knowledge.
These expenditures may be more costly than the time you save.
In addition, businesses can fall victim to unscrupulous individuals who hack into their computer systems and steal valuable proprietary information.
On the one hand, it makes it easier for co-workers to communicate and collaborate as they make use of email and networking sites such as Slack and Stream Serve.
Even basic technologies such as email and text messages speed up response time in emergencies and allow a more leisurely time frame for less urgent issues.
However, replacing humans with machines can introduce new problems, such as a bakery mixer that mixes quickly and thoroughly but can't make adjustments for idiosyncrasies in batches of flour or the amount of moisture in the air.
Large-scale automation also creates social problems by putting people out of their jobs.